Privacy Policy

StockHQ Technologies OPC ("StockHQ," "we," "us," or "our") operates the Stock Depot Enterprise platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Account Information

When you register for an account or are onboarded by an administrator, we collect your name, email address, phone number, business name, business address, and Tax Identification Number (TIN).

Transaction Data

We collect information about orders placed through the platform, including product selections, quantities, pricing, delivery addresses, payment records, and invoices.

Usage Data

We automatically collect information about how you interact with the platform, including pages visited, features used, browser type, device information, and IP address.

2. How We Use Your Information

• To provide, operate, and maintain the Stock Depot Enterprise platform
• To process orders, payments, and deliveries between buyers and vendors
• To send transactional emails such as order confirmations, delivery updates, and payment notifications
• To generate invoices, settlement reports, and financial records
• To communicate important service updates and announcements
• To improve our platform, features, and user experience
• To detect, prevent, and address fraud or security issues
• To comply with legal obligations and regulatory requirements

3. Third-Party Services

We use trusted third-party services to operate the platform:

• Supabase — Database hosting, authentication, and file storage. Data is stored in secure, SOC 2 compliant infrastructure.
• Brevo (Sendinblue) — Transactional email delivery for order notifications, payment confirmations, and account communications.
• Vercel — Application hosting and content delivery.

These providers process data on our behalf and are contractually obligated to protect your information.

4. Data Storage & Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including role-based access controls, encrypted authentication tokens, and regular security audits. Only authorized personnel have access to personal data, and access is limited to what is necessary for their role.

5. Cookies & Local Storage

We use cookies and browser local storage to maintain your authentication session, remember your preferences, and ensure the platform functions properly. These are essential for the operation of the platform and cannot be disabled without affecting functionality.

6. Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Between buyers and vendors — Order details, business names, and delivery information are shared between transacting parties as necessary to fulfill orders.
• With service providers — As described in Section 3, to operate the platform.
• Legal compliance — When required by law, regulation, legal process, or governmental request.

7. Data Retention

We retain your account information and transaction history for as long as your account is active and for a reasonable period thereafter for record-keeping, tax compliance, and legal purposes. You may request deletion of your account by contacting us, subject to our legal retention obligations.

8. Your Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, subject to legal requirements
• Object to or restrict the processing of your data
• Receive your data in a portable format

To exercise these rights, contact us at the email address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us: